How Ann Arbor Apartments is dealing with property requesting during COVID 19

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How Ann Arbor Apartments is dealing with property requesting during COVID 19

August 10
10:38 2020
How Ann Arbor Apartments is dealing with property requesting during COVID 19
Ann Arbor Apartments has discontinued physical and virtual property tours as it tries to keep its residents and customers safe. Instead the company is encouraging customers to request photos of the properties they are interested in. The company is sending well captured and detailed photos as well as providing assistance online.

With COVID-19 infection rates increasing all over the world and authorities utilizing measures to curb the spread of the disease, businesses are quickly adopting to the new normal. Ann Arbor Apartments in its commitment to protect its residents and customers against COVID-19 infections, has stepped up its use of online property view. The company representative made the announcement that temporarily, due to COVID-19 situation, they are not offering physical and virtual tours to the public. Instead the company is allowing the customers to view the properties in the comfort of their homes through available photos. “We have an obligation to protect our residents and customers and that is why we have discontinued the physical and virtual viewing of the properties. We are arranging to send available photos for those who are interested in our properties,” said the company representative while adding that they care for their extended family and they will do anything in their power to ensure that they are safe during these challenging times. Ann Arbor Apartment is known to treat its residents “as part of an extended family”.

The company, like many other property management firms, is facing many challenges but is priority is to protect its staff and residents from the disease. The company representative was quick to add that once the situation is back to normal, they will make virtual and physical tours available to the customers.

To benefit from the new arrangement during this pandemic, the company is urging its customers to indicate the exact properties they are interested in. Once the customer has indicated the property, the company staff is sending the photos so they can view the property. The company representative says that “the photos are well captured to ensure that the prospective resident is provided with the necessary details to make an informed decision. The whole process, for the time being, is done online to eliminate the need of contact and exposure of the staff and the customer to COVID-19”.

Before the pandemic, people looking for properties at Ann Arbor Apartments used to fill a form indicating the property of interest and their availability to visit the property. Once the application was reviewed a day was scheduled where the customer could physically visit the property, if they were in the Ann Arbor area, or to have a virtual tour of the property from the comfort of their house or office. Physical viewing requires that both, the customer and company staff, to be on the site, while for the virtual tour, only the company staff needs to be on the site. For now, the company has made the hard decision to ensure the safety of both the staff and customers by limiting their exposure. The company representative added that they are available around the clock to answer any question. “In case a customer has a question regarding a property they are interested in, we are available by chat, call or email,” said the representative while urging the residents and customers to remain safe during this challenging period.

About Ann Arbor Apartments

Ann Arbor Apartments is an award-winning rental property company managed by a team of highly professional property managers. The highly rated rental property company is family owned and operated with a reputation of treating all its residents as members of a larger family.

Media Contact
Company Name: Ann Arbor Apartments
Contact Person: Media Relations
Email: Send Email
Phone: 734.741.9300
City: Ann Arbor
State: MI
Country: United States

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